Sanctuary Radio
Playing Worldwide 24/7 with great live and specially recorded shows with outstanding great presenters from both the UK and around the world, Sanctuary has you covered. Listen to us LIVE on the internet directly from our website – or on all your smart speaker devices including Alexa and on our dedicated Google Android & Apple IOS App - you can listen to Sanctuary anywhere you want!!


Want to keep updated with all the gossip and banter at the station? Join our “Sanctuary Radio Official Group Page” on Facebook for all the juice!


We will also be hosting special ‘Nights over Essex & Beyond’ with great events and parties & great nights of Jazz Funk & Soul – House & Garage Hip Hop, RnB & Reggae.

Privacy Policy

Privacy Policy for Sanctuary Radio

Effective Date: 03/09/2024 At **Sanctuary Radio**, we are committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application or website. By accessing or using our services, you agree to the terms outlined here.

  • 1. Information We Collect
    • a. Personal Information
      We may collect personal information such as your name, email address, and other details you provide when you:
      – Sign up for an account.
      – Contact us for customer support.
      – Participate in surveys, promotions, or contests.
    • b. Non-Personal Information
      We automatically collect certain information when you use our services, such as:
      – Device information (e.g., device model, operating system, unique device ID).
      – Log information (e.g., IP address, browser type, and usage data).
      – Location information (with your permission).
    • c. Cookies and Similar Technologies
      We may use cookies and similar tracking technologies to enhance your experience by collecting information on your interaction with our website and app.
  • 2. How We Use Your Information
    Sanctuary Radio may use the information we collect for various purposes, including:-
    **Providing and maintaining services**
    – Ensuring that our app and website function smoothly.-
    **Communicating with you**
    – Sending you notifications, updates, and promotional materials (with your consent).-
    **Improving our services**
    – Analyzing trends, user behaviors, and feedback to improve our app and content.-
    **Personalizing your experience**
    – Offering custom recommendations and content based on your preferences.-
    **Advertising**
    – Displaying relevant ads based on your interests, only with your explicit consent.
  • 3. Sharing of Information
    We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:- **Service providers**
    – We work with third-party vendors to help us run the app (e.g., cloud storage, analytics).-
    **Legal requirements**
    – We may disclose your information if required by law or if necessary to protect our rights or prevent harm.
  • 4. Data Security
    We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
  • 5. Third-Party Services and Links
    Sanctuary Radio may link to third-party websites or services, such as advertisers or social media platforms. These third parties have their own privacy policies, and we are not responsible for their practices. We recommend reviewing the privacy policies of any external services you use through our app.
  • 6. Your Choices
    You have control over your data and how it’s used:-
    **Access and update**: You can update or correct your personal information through the app settings or by contacting us directly.-
    **Opt-out**:
    You can opt out of receiving promotional communications by following the instructions provided in those messages or through your account settings.-
    **Location services**:
    You can disable location services through your device’s settings.-
    **Cookies**:
    You can manage your cookie preferences in your browser or app settings.
  • 7. Children’s Privacy
    Sanctuary Radio does not knowingly collect or solicit personal information from anyone under the age of 13.
    If we discover that we have collected information from a child under 13 without verification of parental consent, we will delete that information as soon as possible. If you believe we might have any information from or about a child under 13, please contact us.
  • 8. Changes to This Privacy Policy
    We may update this Privacy Policy periodically. If there are material changes, we will notify you by updating the policy on our app or website. Continued use of Sanctuary Radio after changes to the policy will indicate your acceptance of the updated terms.
  • 9. Contact Us
    If you have any questions or concerns regarding this Privacy Policy or your personal information, feel free to contact us at:-
    Email:
    info@sanctuaryradio.co.uk
    Mailing Address:
    PO Box 6219,
    Leigh On Sea
    SS1 9GF

    By using the Sanctuary Radio app, you acknowledge and agree to the terms of this Privacy Policy.
    Please review it periodically for any updates.